Cha Cha's Southwest Kitchen - Richmond

I have to give this place five stars for his service! My friends and I came in a crowded night where we had to wait a while for our drinks. Until Santiago passed us to another part of the bar where he took our order. He would crack a few jokes and show his bartending skills. He was fun watching and conversing. Definitely gave us a good start to a fun night! The music was also great, made it hard to go as any song that came up was one we liked could not stop dancing!

They have really stepped it up with the food lately. Had the brisket tacos with fried onions and quacamole. Only $7 during happy hour and they were out of this world. I agree with others saying they’re trying to make the menu more upscale. Fortunately, the prices don’t seem to reflect that

The food is good, but the service is super slow. If you're in the middle of downtown surrounded by office buildings, it stands to reason you need to be on top of serving customers quickly. Today, arriving at 12:15 to an almost empty restaurant, it took our group of 6 almost 20 minutes to have our orders taken. Food arrived at 12:50. I had a meeting at 1, so had to take my food to go. Will go back, but only if I'm not time constrained, which most of us in the area are at lunch.

Exquisite oysters and service. This place is located in a very cosmopolitan place. Food and service have my 5 stars really fast.

I visited Cha Cha's Cantina on Wednesday and then dinner on the following Friday, both times excellent service and fantastic food at low prices. The waiting staff was very polite and fun to interact with, during my visit to dinner we were actually waited by the bar-tenders who managed to provide great service, while also drinks for other males. The meal provided at every occasion was quickly prepared and had a fantastic presentation. The groundless chips are delicious and the Happy Hour Drinks are perfectly inexpensive! It seems that most negative reviews about this location are of people who go after 10 or 11:00 and are unhappy with the night life / club atmosphere. As for me, the restaurant side of the company is one of the best places to get food in Richmond at extremely affordable prices for large portion sizes.