Pizza Hut Express - Richardson

This is the worst place I've ever ordered pizza from. The girls who answered the phone sounded like they were half asleep. I had to repeat my order three times due to their poor customer service. Honestly, I wouldn't even give them one star if I could. However, the review system won't let me submit my comments without a rating. By the way, this is about the Pizza Hut on Belt Line in Richardson, Texas.

The pizza was an hour and 5 mins late and showed up looking like a stone cold piece of cardboard, it was so cold and tough it roughed up the roof of my mouth trying to eat it. Worst of all was the customer service when we called to let them know they said it arrived 1 min before the cut off time so they weren't going to do a thing about it. We ordered this for our entire office so they just lost 10 peoples worth of business for a lifetime, absolutely a junk company and even worse pizza.

This Pizza Hut is the first I've been to without free cheese or chili pepper offered. They instead charge you $1 if u want to add either to your pizza order. The pizza quality I ordered on Saturday was off from my normal. I ordered a hand tossed pizza and when I went to eat it I realized my pizza dough was a millimeter thick. It was barely enough to hold my toppings together. The 3 stars is because the employees were still quick to finish my order and it still tasted pretty decent

I had a really disappointing experience at this pizza place. The staff who answered the phone seemed half-asleep, and I had to repeat my order three times because of their poor customer service. Honestly, I wouldn’t even rate it a one-star if I could. Just a heads up, this occurred at the Pizza Hut on Belt Line in Richardson, Texas.

I had a really disappointing experience at this pizza place. The staff who answered the phone sounded like they were half-asleep, and I had to repeat my order three times due to their poor customer service. I wouldn't even want to give them one star if I could help it. Just so you know, this was at the Pizza Hat on Belt Line in Richardson, Texas.