Geno's - Ribble Valley

For the last three years it's been really good consistent food that has been delivered on time. Recent management changes have meant the last 5 orders have had issues from a vegetarian pizza coming with chicken to each order being delayed by over an hour and the owners confirming it has left the takeaway and would be there within 2 mins which has resulted in orders being delayed further. Its a shame as the food is has previously been good but I will look for an alternative takeaway.

I am very disappointed. This used to be our go-to place, but recently there has been a wait of over 2 hours each time. Every time we call, they say they are on their way. When we placed our order, we asked how long delivery would take, otherwise we would pick it up. They said 45 minutes, but 2 hours later, we still have not received our order.

Nice food and we will use again Burger kebab pizza chips. All very nice. A very busy place, so had to wait a while, buts that fine. Keep up the good work.

Has been our go to for a few years and was amazing. But past three times we 've ordered have been average at a push. If we order for delivery we pay in advance through JustEat. Delivery guy came to the door, READ the receipt which mentioned 'paid via card ' and tried to charge us! After we took the bags and said no thank you we 've paid actually, he didn 't even flinch and went! Turns out that weekend he 'd been trying this with many other customers! The most recent time we ordered ahead to collect. On arrival our food was ready yet I had to remind them that what they 'd handed over wasn 't our full order. All 4 staff were staring at us in a nasty manner and we walked back in to get our two cans which they refused to pack for us initially! Many people are now collecting to observe how their food is being made. Disappointing!

Portion sizes have gone smaller, lack of filling in kebabs, pink chicken and tough meat. Used to be a good takeaway but standards have slipped recently