The Coffee Bean Tea Leaf

Great friendly staffs, my cafè au lait was perfect, the place is clean and well kept.

Please avoid this coffee bean very un welcoming, so this particular evening I decided to order my sister a drink. Soon as I walked in a employee just ignored me she made eye contact with me and just kept making drinks. Not once did she say hold on I will be with you in a moment. That would have been the right thing to do. Gloria a manger or another employee came out from the back and I told her what happened, she completely brushed it off and said oh she was taking a order that 's why mind you I never seen the girl doing that it was not even busy and if it was all she had to do was acknowledge I was there a paying customer. I was very disappointed on how Gloria responded to me I felt like she was dismissive. The attitude in that coffee shop is nasty and I will not be coming back. They have no class! Or customer service they don 't care. Also Gloria needs to work on her approach with customers, she needs to be more compassionate and understanding not rude. It 's the customers that pay thier salaries least they could do is be nice!!!

Please avoid this coffee bean very un welcoming, so this particular evening I decided to order my sister a drink. Soon as I walked in a employee just ignored me she made eye contact with me and just kept making drinks. Not once did she say hold on I will be with you in a moment. That would have been the right thing to do. Gloria a manger or another employee came out from the back and I told her what happened, she completely brushed it off and said oh she was taking a order that 's why mind you I never seen the girl doing that it was not even busy and if it was all she had to do was acknowledge I was there a paying customer. I was very disappointed on how Gloria responded to me I felt like she was dismissive. The attitude in that coffee shop is nasty and I will not be coming back. They have no class! Or customer service they don 't care. Also Gloria needs to work on her approach with customers, she needs to be more compassionate and understanding not rude. It 's the customers that pay thier salaries least they could do is be nice!!!

In my opinion, the best of the large chain coffee shops. This location has never disappointed. Unfortunately we don’t have a Coffee Bean and Tea Leaf where I live. But my wife and I always stop here whenever we’re in the area. They also have a good App that offers special deals and excellent rewards.

I asked for coffee and water same time. They charge for the cups for getting a cup of water. I am shocked. Hilarious! ???