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Bidra med feedbackI waited for the waitress to come, but the chicken was dry. It's still sitting here waiting even though the restaurant isn't busy. The menu is decent for students, but I won't be returning.
This is my second visit to this restaurant. The first time was a bit disappointing as the service was lacking, but the food was great. However, this time was a different story. It was busier and less personal, but the staff stepped up and provided amazing service with high quality food. We started with the truffle fries and dumplings, which were very good, but the standout was the soy ginger drums - out of this world! We also tried the spicy chicken dish, which was delicious. Overall, everything was on point. We will definitely be coming back for more. Bianca, Jackie, and the manager did an amazing job on a busy night with a short staff.
The host was friendly, the cocktails were tasty, and the food was decent, but the service was very poor. The bussers were more helpful than the servers. The appetizers came out quickly, but the main course took 40 minutes to arrive. We ordered it at 8:58 and it arrived at 9:45, which we understand since it was a Friday night. We waited 30 minutes for our water to be refilled after asking two different people. Our waitress seemed too busy with other tables to attend to us promptly. The service issue seemed to extend beyond just our server as we didn't see any other servers or managers helping out. Our second round of drinks took longer than expected to arrive, and when we inquired about it, our server seemed short with us. Overall, the service left a bad impression, despite the food being decent. The staff could benefit from more training, and this may be a management issue. However, the bussers were helpful and the hostess was friendly. While I can't recommend the restaurant as it is, I would consider revisiting if the service improved.
Something changed, a few months ago everything tasted amazing. one by one, the menu points had a quality reduction. first it was the mac and cheese with low quality products or less placed in it. next, the fries were always so sluggish. next, the dumplings were not even enough sauce to taste on them, and now the chicken doll even have soaked to look sharp, they can taste the bread and it tastes like karton. it does not help that staff either behind the bar or hides in the kitchen.
Delicious chicken and the kimchi fries are amazing. If you are a plus size person do not sit in the booths they are tight.
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