Subway - Prospect Heights

This is literally the best Subway I've ever been to. Mike is the nicest guy who is always there when I visit. He always remembers my order and will never let me forget the side of giardinara that I always order for my husband. This location also accepts all coupons, regardless of expiration. The actual owner (whose name I forgot I only met him once) is a very nice guy who explained that his focus is on excellent customer service. Really rare for a fast food franchise owner. Love this place and will go out of my way just for the great service!

Absolutely hated my experience here. I come here at 9 PM and they are about to close. I told him I want a 6 inch sandwich. He cut the bread and gives me the smaller half probably around 3 inches. And he keeps saying sure every single thing I told him. I asked for more napkins and he gives me two more, I ordered two sandwiches. I can’t get more napkins?Why give me the smaller bread? Aren’t you gonna throw it out later? Or do the squirrels outside need a bigger piece? Ridiculous.

This location is near Wheeling High School, it was near luch hour with teenagers coming in. They had three employees working so, got us quickly out the door! They have sodas but beside there is a machine that has like fresh water with fruits (I liked it, was my first time tasting it). The cookies are extremely thin, I like it a bit fat but not thin like smooshed down thin. But I guess atleast it was not a hard ? cookie. With two meals both 1-foot long 2 cookies one drink around $22, I believe.

This subway is on a busy highway but is not crowded even on peak hours. Service and food is what you would expect from a typical Subway store. However, they don't accept coupons at this time, which is a bummer.

Payed 9.56 for a 6 inch long and a tiny cookie. They cut it as a 3 foot long. wasn’t even 6 inches. Employee was rude and not understanding. I do not recommend this area.