Tim Hortons - Prince George

The restaurant is clean and the staff is well-trained. Every time I visit PG, I often order food from Tim.

I had a disappointing experience with customer service yesterday. A woman named Manpreet completely ignored me while I was trying to place my order, opting instead to talk to a Skip the Dishes driver. Even after her coworkers told her to assist me, she continued chatting with the courier, even pausing mid-transaction to speak with him. She handed me my coffee and muffin without uttering a single word. Overall, there was minimal communication, and it left me feeling undervalued as a customer.

I'm fairly certain that the first Tim Hortons on Spruce Street was one of the original locations in Canada, which means I've been enjoying Timmy's coffee for quite a while. However, I'm frustrated by the apparent lack of consideration from the Tim Hortons corporation for fans of their raspberry-filled donuts. As someone who orders an extra-large coffee with two creams and two shots of espresso, I want my donuts back!

I attempted to order a crispy chicken bacon ranch wrap, but they were out of bacon, so I switched to a turkey bacon club. However, when I got home to eat it, I discovered they had used maple bacon instead, which completely ruined the flavor of my sandwich. This has now happened to me for the 11th time.

It's a pretty good Tim Hortons. I’ve had some trouble using my mobile coupons here on occasion. The drive-thru is fairly efficient, but the layout is quite confusing. I often think I'm going the right way, only to find others taking a different route. It can be a bit tricky to navigate at times. The one on Massey is much better organized. However, the staff at this location are friendly and work quickly. Keep up the great work!