Ruby Tuesday - Presque Isle

I would rarely leave such a low rating on something but this restaurant has disappointed me every time I've been in the last couple years. Food sits in their window and dies while you wait an hour for it to come to your table. Service is hit or miss and usually a miss. The place itself hasn't seen an update in years and it shows.

Online order Bacon Cheeseburger and french fries I had not eaten all day was starving, been up here now 4 years have never eaten at Ruby 's figured I 'd given it a try. I mean how can you screw up a Cheeseburger right? Was instructed to pick up order at a certain time, was there exactly ontime, restaurant was fairly empty. Had to wait 15 additional minutes for takeout. When handed the bag of take out it was light as a feather, walked into the empty deserted Presque Island mall found a seat and opened up the bag. There was my little cheeseburger packed in some greasy paper next to a very small portion of fries, were talking like half you 'd get for a small at any fast food drive through. The bacon cheeseburger bun was stale, the burger dry, the cheese ....what cheese lol...maybe a little squirt of fake cheese sauce, the bacon...burnt and barely any at all like it was ashamed to be in that mess, tomato sliced so thin and onion well it made an appearance was not fresh. The fries were lukewarm, mushy, and like hardly any there. So that 's what it 's like to live in Presque Island Maine, the food up here is horrendous even by Presque Island super bad standards, Ruby Tuesday 's Not sure how they stay in business, obviously I didn 't get the memo (or resd Yelp) about others dining experienc. I won 't be frequenting this place again, very expensive...almost 20 bucks...had to wait in an empty restaurant while my old food sat and grew colder. Do yourself a favor and don 't waste your time and money, this place is the pits.

My fiancé and I came here for lunch since we were in the area. I of course expected the garden bar to be open, which I had read online was reopened with COVID safety precautions in place, but it wasn't open. When I tried to order a shrimp fajita with no peppers, the server gave me a hard time about it. I didn't realize requesting to NOT put something on a plate was so difficult.

We had a reservation for 8 people and we walk in and the lady who was very rude asked for our name and we had told her, then she said it was for 2. Terrible service.

This service sucks. Never eating here again. I would rather go to governors. At least their servers are friendly and check in on you. This is ridiculous. Sat for an hour while the server walked circles around us. She never once asked how the good was outdated when the food would be out. She obviously does like her job or know what she is doing. Only talked to us when we placed our order. That's it. Ridiculous!!