Tropical Smoothie Cafe - Prattville

We absolutely love tropical smoothies food (when it’s right) but the service is awful 85% of the time. I once went inside just to be ignored at the counter and never acknowledged. I sat there maybe 5 minutes and the worker never said a word to me so I obviously left. Then one time I went inside and all you hear is cussing from the employees and one was making a scene because they were fussing about a coworker. I’ve met just a handful of the workers who have been amazing but most of the workers that come and go from the establishment act like they HATE THEIR JOB. I normally don’t have an issue with the smoothies but the food preparation is so sloppy with the flatbreads. The sauce will be in the wrapper but not in the actual flatbread. Sometimes the chicken in the flatbread is ice cold. Today I doordashed food from tropical and they forgot my chips, one smoothie had a bug in the lid and the other was basically water with sugar. But I still order from there lol cause dang , when it’s good… it’s good! I just never lose hope I guess

Love this place. Great people, great food, amazing smoothies. Nothing not to love.

I never get the same hummus veggie wrap although I order it every time! Today i had the surprise of biting into plastic…. Gotta love this place right? Will not go back… I tried to make excuses for each trip but today there is no excuse!! I have photos… glad to know when the red onion is picked .. it also tells me you do not wash your produce or you would take the plastic off.

This particular venue was very friendly with smiles when you walk in.

I love this place . All the staff knows what the customer wants.