Little Caesars Pizza - Prairieville

This restaurant has really gone downhill over the past year. A few weeks ago, I stopped by to pick up a pizza and was told I’d have to wait 40 minutes. I decided to leave. Last night, we tried ordering through the app before a busy time, opting for a slice and some cheese sticks, half pepperoni and half cheese. The pizza ended up being overcooked and lacking toppings. The pizza and cheese sticks were both underwhelming. I won’t be coming back here again.

I had to wait 10 minutes for someone to come take my order, and there was no one else in line. After about 30 minutes, they finally brought out part of my order and asked for more time. In total, I waited 45 minutes, which is frustrating because I expected the service to be quicker.

The last few times I visited this location (three or four), I waited 15 to 20 minutes at the window, but no one came to assist me. They even walked past the window and looked at me but didn't stop. On another occasion, I arrived a few hours before closing, and there was a sign on the window saying they weren't taking any orders. I have a feeling this location might close within the year unless they address their operational issues. My neighbors have had similar experiences. I really like Little Caesars, so I hope things improve.

Definitely not a deep dish. The dough is raw. Went back to store. The pizza should be a deep dish, 3 meats. Crispy pages....8 pieces.... I spoke to team and was told because half was eaten, they couldn't forget that it was raw. Not sure if half of 8 equals 6. Maybe the reason why the pizza is round and not square?? I talked to GM, no help. And apparently the director was there. It was said I met him, but not sure when. He obviously didn't want to help. I understand politics, but be a little professional and stand through your product....honor your policy. And for heaven's sake learn division.

Ordered and paid for pizzas through the app 2 weeks ago , went to store to pick up. We do this almost every Friday night. But this time there was a totally vacant parking lot and front door was locked. I waited. Finally an employee came to the door , told me and another customer who had arrived that they had no pizza dough and couldn?t serve us. At 6:30pm on a Friday night. And that we would be refunded in 2 days. Guess what? No refund. Have filed multiple feedback reports to corporate site but no answer. No one answers phone here. So yeah shady shady shady management/franchisee here.