Nh Collection Prague Carlo Iv

They have some spectacular musicians in the night, yesterday a pianist and today a saxophonist, both wonderful! They can have a beautiful and relaxing time to listen to them while they drink a glass of wine! a fabulous experience! I would like to highlight the breakfast buffet, which is very good! and the location of the hotel very close to the center of prag! recommended 100

It's always been my dream since I was a teenager to visit Prague! My wonderful girlfriend and I took a weekend trip to visit Prague, staying at Hotel NH Collection Prague Carlo IV. We were extremely impressed. We bussed in, and the hotel was within walking distance of main bus station. A weird quirk was that when we would search for the hotel on our phones, it would give us directions to the wrong place. Not sure what's up with that, so might want to double check that you're going to the right place. When we first arrived, we had a great first impression. The hotel is grand, magnificent, very clean, and the receptionists greeted us warmly with a smile. We could tell we wouldn't have any issues, as we saw the employees happily helping other guests, and I cannot stress enough just how nice everyone was. The hotel is very impressive. Our room was very spacious, comfortable bed, bathroom was nice, everything is good. Only problem was that in this first room, we were having issues with the door, it wasn't closing properly. We went downstairs and told the people at the front desk, and they promptly resolved the issue and set us up in another room, even offering to carry our bags to the new room. Again, the room was equally impressive. We chose to have breakfast in the hotel, which was the right choice, wide selection of yummy options, all the classics are there, croissants, hams, cheeses, omelets, salads, coffee and tea. Quality was good! We even had a couple drinks at the bar. It took a while to get our drinks, a bit odd since we were the only customers and there were two bartenders, it took maybe 15 minutes to get the drinks. But we didn't mind, they have a pianist come in and play beautiful music! I cannot emphasize enough just how nice and magnificent everything is! The location is also great, within walking distance of all the pretty sights in Old Town, and the time it rained, we had no problem getting an Uber to drive us around. Another thing we really liked was all the small things, for example, they have umbrellas next to the front door that you can freely take in case it rains (unfortunately we forgot to do this). All in all, our stay at Carlo IV helped make our trip to Prague magical.

We spent last few days in this hotel. It was enough to get to know the city, but also to experience the great hospitality of the whole team. This is one of the best 5 star hotels we have visited. I do not want to describe the appearance/style of the hotel, because it is highly subjective whether someone likes it or not. What is definitely worth emphasizing is the location (it is very close to the new center of Prague and the old town and service. The staff was always willing to help and open to requests. Which doesn't mean they were imposing. They were just where&when they should be : Honestly, we had very different experiences with hotels in Czechia and especially with the approach to foreigners (unfortunately often negative . None of these concerns have been fulfilled at this hotel. I'm really happy we had a chance to visit Carlo IV hotel. Once again huge thank you to Mr Mario from the Guest Relations team and the entire hotel crew.

I stayed in Prague Carlo IV with my girlfriend and it is without a doubt one of the best hotels I have ever been to! What makes it so special is actually not just the stunning lobby, the clean and wonderful bedrooms or the well balanced breakfast but the people working there. When you enter the lobby you immediately feel welcomed and everybody is nice but not in a forced type of way. But a welcoming experience is attainable in many luxurious hotels. What made this one particularly special was the fact that we made a mistake during our booking process and booked for the wrong day. Not only was the hotel staff understanding, but they also found us a new room upon arrival even though they were almost booked out and had to upgrade us. All of this happened for no additional charge! To add to this, on the day of our departure we had another mishap. We lost our car keys.. Again the staff reacted outstandingly, welcoming us to leave our car in the garage until the spare key arrived in the night. Again, for no additional charge. All of the mentioned points are just underscored by all the minor details that make a stay at Prague Carlo IV a very pleasant experience. I will definitely come back the next time I'm in Prague and I can recommend it wholeheartedly to anyone going there anytime soon.

Better late than never; what a fantastic experience it was ! Back in Nov 2017, I have booked a room there to propose my girlfriend during the suprise trip to Prague I organized for her. The hotel staff was very supportive in this process and they went beyond expectations: I booked a limousine service from the airport (and the limousine was spotless, it was a brilliant service), with their help I got flowers been delivered to the room (the hotel also organized for rose petals to be put on the bed to form an heart shape). They also offered us a free ugrade to the Presidential suite from the Junior suite booking I made (which was, at that time, the best room I could book online). All of this to say that our trip to Prague has been just magical and this is in part thanks to the amazing service we got from the hotel. I am aware that a such old review won't be relevant for nowadays trips as I guess the hotel/staff/services have changed a lot since then. But I wanted to share how wonderful our experience has been at that time and that every year we still remember it.