Buffalo Wild Wings - Port Arthur

Do not get me wrong I love bdubs, but the service really had its downfall. I remember going lately and having to wait 1 hour to finally order if they weren't even busy, the food is great, although and tasty never a complaint about the delicious food

Man when I tell you that this guy was the manager at bww was probably the most helpful today, he really made me realize why I love this fresh beinlose saucy wing. Shout to Mariah helped me last time and maintain the great management team.

Some boneless chicken wings order a few years back in as 2018. I started eating my food and broke my tooth on something in my food. It was a small ball bearing. Found another one in the container where the chicken wings were. I was really mad as everyone should be. I called to talk to the manager to let her know what happened and offered me more food. I reacted, I'll never eat food from there again and I just wanted to know what happened so she could fix it. She said it probably came from the mixer they used....How does that happen? Their mixer begins to make noise and starts or is used in the middle of a falling part, the ball bearing. I've never eaten in a place in my 41-year-old existence to almost break my tooth on a crazy ball bearing. Prove that you never know what you get at eating in chains or anywhere for this matter.

11/11/22 Food was cold had to wait an hour. Didn't have my diving sauce. When waiting in the restaurant, the door in the kitchen was open appearance dirty from what I could see. They didn't have a plastic war either. I didn't call back to complain when I waited to see no point. The employee who worked the phone was not busy, and every time the phone arranged them pick up and stop until the caller either hangs up or called back and would repeat the same process when the phone was running. The restaurant didn't seem busy. I will not return to the port of Arthur Ort.

We’ve been sitting here for almost an hour, our waitress (Jasmine) is really nice and on point for everything, she informed us that they did burn part of our order. Another server brought our food to us with no forks, (pizza and tots ordered) Jasmine was great, but service beyond her was horrible.Food wasn’t great either. We don’t mind paying good food prices if the food is actually good.Edit. When waiting to pay, we finally had to get up and go to the front to ask where to pay. Manager was too busy flirting with a waitress to actually help us and told us that he couldn’t close our ticket unless our waitress was present and she was busy with another table. no big deal. but instead of the manager taking initiative and fixing it he chose to go walk off and hide in a corner leaving us standing at the register and two more employees had to say something to him but he still chose to hide in the corner with the waitress Mikayla that he was flirting with. Our waitress came closed out our ticket and we left. But won’t be returning.