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Bidra med feedbackThis is truly a hidden gem! We literally planned (Thursday afternoon) a weekend getaway (Friday-Sunday) at this amazing resort! From the minute you arrive you drive onto the most beautiful property and then are greeted with such warm hospitality at an absolutely stunning sanctuary. A still water circular pool marking a hidden cenote is filled with black sand and stones tossed in as wishes/offerings of guests to honor the Mayan culture. It is open to the sky above and I was overcome with emotion and it was very peaceful. From there we were given a traditional drink of hibiscus water and tequila (other things too but those are the only ones I remember) and taken on a tour of the property. Absolutely breathtaking. The property is perfectly laid out and every single person we encountered employed by the resort displayed true hearts of service. The beach area was so clean with fresh, soft, white sand. Chairs and service was impeccable. The pools are surrounded by lively music and lights after dark. The boat tour of the lagoon was so informative and you can tell caring about the land and nature is top priority even though it was all man made beauty. The wildlife species are bountiful! We didn't get to see the crocodiles and their new babies but I'm sure they were resting in some shade. Food from the restaurants and room service was delicious! And our room.... WOW! Everything was top notch! Incredibly spacious, efficient, cool from the summer heat, and included anything and everything you could want. Even bug spray for the mosquitoes! We had a private balcony pool that we enjoyed VERY much! We were hoping to see some spider monkeys on the lagoon island but they were shy. Our boat captain, Noah, did show us a video of one walking on the property and I've never laughed so hard at a monkey before! It was hysterical! If I could give this place a 10 I would. It was too short of a stay but we will definitely be back AND be telling our friends!
The absolute friendliest and accomodating staff of anywhere I have ever vacationed! The service was fantastic and the rooms and ammenities were perfectly clean and pristine. This is definitely a 5-star hotel/resort and I would highly recommend! :
Mi estancia fue maravillosa agradable confortable está fue mi segunda vez y realmente regreso proximente
Andaz Hyatt in Mayakoba is theee place it's beautiful tranquil original it's nature meets contemporary living at its best with its own eco system to enjoy in any way u like and saving the best for last. The staff the staff the staff I can't say enough to the kindness niceness professional knowledgeable and just plain great energy. Thank u Andaz Mayakoba team for making our stay an enjoyable memorable one. I love this place and highly recommend it
One of most beautiful places on earth. About one hour from the hustle and the bustle of Cancun. Paradise ready! Andaz. It's arquitectural honesty to the surroundings and the most incredible staff made our stayed relax and seamless. Special thanks to our good friends Adalberto who always knew how to serve Champagne correctly. Mike by the pool always fantastic. Spa and pools out of the ordinary!! Coming back soon. Remembering Mayakoba and Andaz the place to stay.