Kfc - Pigeon Forge

Terrible service. Ordered 12 piece family meal . Luckily I always check my orders before I drive off. No gravy for taters and no biscuits. When I told them, they gave us gravy and then said it was a 7 minute wait for biscuits, if I wanted to wait or they could substitute for an additional side. Well duh I want my biscuits. So they knew there wasn't no biscuits and hoped we pulled off without noticing.

My husband was very unhappy with his meal. We normally only do great reviews. But his order was cold and the chicken and the sides were cold and only the coleslaw should of been cold. I wish they would of done better when making this order because the person making the order knew this meal was cold I get its was 15 minutes before closing time. But this is unacceptable and completely wrong. Doesn't mean we won't be back it just means we can apparently only dine or drive thru during the day hours and hours before KFC is going to close because this chicken had been sitting somewhere other than a heating area because it was seriously cold and very disappointing and should not of been sold..

It was clean, affordable, and staff was friendly! It was right beside the hotel my family and I stayed it so that made it really nice.

We ended up here after another restaurant we visited, was closed. No eating inside, but were able to order. None of the employees were pleasant at all. Received our meal and went back to our cabin. The food was just ok at best and we were shorted on our order. SO DISAPPOINTED!! We will not eat here again.

I have avoided KFC's for sometime since they have been not good. This one actually had some good chicken. It was juicy and moist. Cooked just right. The staff we encountered were not customer friendly.