Samurai Sam's Teriyaki Grill - Phoenix

I discovered this place by purchasing a dining advantage food certificate. I didn't expect it to be hidden in the cut, it's a great place for local business men and woman. The customer service was great, and the restaurant was nice and clean. It didn't take long for my food to come out, seemed pretty fresh and hot! The taste of the chicken alone was soooo yummy! I added extra teriyaki sauce to the chicken and rice and I like the fact it's free. Some places I've gone to requires a fee for extra sauce. Good food, nice staff, clean establishment...Happy Customer!

Really enjoyed this bowl. Dark chicken with more veggies than rice. Perfect level of sauce. The egg roll and drink combo was just what I needed today. Thank you for a very enjoyable meal.

Very noticeable that the crew has changed here and it has affected your food quality and customer service. I've been coming here for years atleast twice a week. Will no longer after the quality of the food the last three times.

Never been here before. First time here and last. First and most important, TERRIBLE customer service. I ordered a chicken breast teriyaki bowl with noodles, sauce on the side. They still put the sauce in there and it was overwhelmingly sweet. The egg roll it?s almost $3, not worth the price.

This place has gone down in the last year. Poor customer service. The guy at the register doesn't really want to be there and lately all you get cold food with lots of attitude. I keep going back thinking it will be better. Nope!!!