IHOP - Phoenix

The restaurant is in a nice location but is not particularly remarkable compared to other IHOP locations. My main issue was that we had to wait a long time before a server approached our table, and when they did, they brought the wrong syrup. Although it wasn't a big deal to ask for the correct syrup, it was still a bit disappointing. I also tried their new blueberry lemon ricotta pancakes, which were lackluster. They had very little lemon flavor and a minimal amount of ricotta filling, resulting in dry pancakes. While protein pancakes tend to be dry, without the toppings and flavors, these were not worth trying again.

The restaurant is located in a beautiful setting, but it didn't stand out compared to other IHOP locations. One issue was the wait we had before being greeted by a server, and they brought the wrong syrup initially. I tried the new blueberry lemon Ricotta pancakes, which were disappointing as they lacked lemon flavor and had an excessive amount of ricotta filling, resulting in dry pancakes. Overall, the pancakes were not worth trying again.

Wait half an hour to get a serious command. I asked for the gluten-free pancakes added with the berry topping. the waitress brought me regular pancakes. fortunately, I noticed that they were not correct, because I would have been ill if I had eaten them. I asked them if they were gluten-free and they told me they weren't. they accused me of my orange juice and I left. I had my two years old with me and they was wasted all the time when I had to feed him. the restaurant was almost empty and lasted half an hour for four pancakes. I wouldn't give this place stars if there was an option. I'm already used to checking my food before I eat.

It could have been the time I visited, but they had only one waiter. The place began to employ and it could not handle all customers efficiently. I would suggest having at least two waiters at any time, regardless of how busy it is. But the food was great!

This was the onion ring that came on my burger burnt crispy, these are the fries that my friend got with her sandwich, french fries are not Brown in color, they were hard and overcooked this to me was done purposely. When I spoke to the manager about it he downplayed everything. It was as if everything was okay, no one should be served this type of food this should have never left the kitchen but they gave it to us because we were Black. Is there an unwritten rule to give Black people the worst.