Panorama - Philadelphia

Food 4 5 Service 1 5 Cleanliness 4 5 Food runner 5 5 Hostess Management 2 5 We go to Panorama almost on regular basis (especially when it comes to Restaurant week, we never miss it every year, and the service and food has always been superb. Waiter and waitresses have always been super nice and knowledgeable. We went here for the first time after the pandemic. It seems they might have either had a management, staff or standards for food and especially service have changed. Last night was a very awkward dining experiences. Not sure if it was busier than their usual restaurant ween or short staff? From the moment we walked in (Somehow each time we go (they just cannot seem to figure out which entrance they want to use for hotel guest and which one they want to use for restaurant guests. So we walked into the entrance that we normally use (like some other guests), instead of being greeted with their usual friendliness, we 're met with a somewhat uncomfortable rudeness by this female hostess or one of the restaurant manager telling us to MOVE to the other side of the entrance, no hello, hi, nothing, since this is a busy area Ok sorry we went to the wrong entrance but maybe next time put a sign up that says entrance to the restaurant is here?. I wish I could say that was the only negative about the experience. Food has always been good good or amazing (Compliments to the chef). Service last night however, was what I would described as fast food-ish. Our waiter (Gabriel or Gideon.. Not 100% sure, since I am pretty bad with names). Seems either new or didn 't study the menu or just did not care for the customer service or the job. Only time we ever saw him was when he dropped of our water, took our order, once to pick up our plates and drop off our check. No checking up, nothing.... In fact when ordering he asked if we had any questions, so we asked What is fish of the day? He said Salmon. What is all in this item, what seasoning? He said just salmon and on the

The selection of wine is great, but be prepared to spend at least $30 on two glasses (same for cocktails). We tried the restaurant week special at a high top table inside and the food came out slowly which was fine, however the grilled calamari was a tad too fishy. Everything else was delicious and we had great service! Loved the dim ambience inside the restaurant, it felt like dining in an upscale wine cellar.

Nice Italian place with an extensive by the glass wine menu and wine flights with great service. We ate outside and it was a little noisy with traffic from penns landing. Would reserve an indoor spot next time.

Highly recommend the salmon and shrimp appetizer. The wine flight for Valentine's day was a nice way to try various wines.

We stayed at the Penns view hotel and decided to try out the attached Panorama restaurant. The service was very friendly and attentive and the atmosphere was nice. The salmon was fantastic, excellent flavor and cooked to perfection. The tortellini was good but did not hold a candle to the salmon in terms of flavor. Wine selection was good and the wine we had was great. We chose to eat outside, I will say the noise from the highway and proximity to the road is not ideal. It didn't ruin our experience by any means but if you feel that it would, keep that in mind. Overall we enjoyed our experience and would come back next time we're in the city.