Mcdonald's - Pewaukee

The automated kiosk would not take my card. I canceled my order and ordered my breakfast. 15 minutes passed and no food yet. I finally got up and went back to the counter. It was obvious that they forgot my order that I got my food, but was late for work at this point. I'm not coming back.

There sat with a friend a few weeks ago and was greeted by a very friendly counterpart. While my order was mixed, I had nothing to do with a McDonald's and I know how stressful it can be. The service manager ensured that their customers were taking care of.

Change much from great to terrible. I'm not going to visit this place anymore. Was screamed during the order. And when I got my food, they looked like they made terrible stuff.

Went through the ride thru was yelled by the guy who took orders, ordered a happy meal for my son, they served me a diet coke (ordered a reg) and only a toy apple in his happy meal. Bring me an extra setting if you ask me for my food. Just reason I didn't stink is because the manager was super nice about it and explained they had new people.

Something is wrong with my order every time I come here, but today took the cake. My boyfriend and I joke like many people in the area about how terrible this location is as far as order quality, accuracy and customer service but I had never needed to write a review until today. We had stopped in the drive thru before he dropped me off at my apartment, and we were hoping that with new staff, and remodel that things would go well this time. We were wrong. We ordered a 2 cheeseburger meal, a sausage egg and cheese muffin and a sausage burrito. Service was quick, tried the fries as we were pulling away and they were old but with this location, whatever. About a minute after dropping me off, he text me saying they forgot the egg on his sandwich and he was stopping back, I jokingly asked if I should make sure there was meat on my cheeseburgers, and on a lark I checked. There was no meat, NO meat, two buns with ketchup, cheese, pickles, relish with NO BURGER PATTY. On both of them! I sent him a picture and he got me two new ones but come on!!! This place needs to be completely retrained or restaffed. If you come here check your order when you receive your food and expect attitude when you ask them to correct their mistakes.