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Bidra med feedbackService is horrible, food takes forever to get out.. we were like the 2nd people to come in and we’ve been waiting for 20 mins. Now the lobby is full of people and we’re STILL waiting. This makes no sense what so ever. Also the ice is out and all the drinks are hot. We were going to dine in but since it’s taking so long we’re just doing carry out.
This place is dirty! We arrived at 11am and all of the tables had trash on them which means they were obviously not cleaned the night before. The doors and windows had so many hand prints on them, you could barely see out. There was no ice and the food took forever to come out. First and last time eating here.
I wanted to go and experience it myself. But the reviews were right. I placed my order on their app which stated it would take about 28-33 minutes. Which sound’s accurate, when I go and pick up my order they said that it wasn’t ready, they didn’t even provided me with a time frame. So I was getting ready to cancel my order because everyone that was there waiting for their order has been waiting for almost an hour. When I check online it said my order was completed, which was not true because I was still standing waiting. I waited for almost 2 hours to get my food from this place. I know that when you’re understaffed it takes long but not two hours, because I’ve seen other restaurants do it. After getting my order, it was wrong, they seem like they didn’t toss my wings with the sauce and just pour the sauce. It’s sad to say I won’t be purchasing at this Wingstop because I love Wingstop and I never been more disappointment than today. They really need to do something about this.
Wouldn't serve me any food said they were closing with people still sitting n eating at the time I arrived and it was over 39 minutes left before closing. Staff looked lazy n the place smelled like a cannabis store versus a chicken coop.
They have stepped up there game. They have a new kitchen manager. The food taste ? better than before.
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