The Pizza Shack - Pearl

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I had a GrubHub order to place and deliver and the guys inside were looking so stupid like they'd literally never heard of GrubHub. It was the dumbest thing I'd ever seen, just because they rarely get GrubHub orders Like, so? Maybe someone should teach them that every now and then outside vendors will do business with their franchise for the customer's sake and they don't have to be so confused about it. The pizza shack in Jackson literally does nothing but GrubHub all day long, just a thought.

The pizza shack in Pearl is amazing. The food is always delicious and the owner has a community service heart. They provided free pizza for the students of Bridge Builders Leadership Initiative, a non-profit organization for students in grades 6 -12 for every other week in the school year 2020-2021. We will be forever grateful.

Terrible customer service and horrible pizza. I ordered a chicken Alfredo pizza last night. I live about 30 minutes away. When I got home to eat the pizza was soooo salty. we couldn't even eat it. it tasted as if someone had poured a whole box of salt on there. when I went to pick up the pizza the young lady behind the counter was more interested in the game that she was watching on TV rather than providing service. I will not visit this location again.

The restaurant's cleanliness was lacking as the tables were sticky and the pizza dough was undercooked. The staff also seemed unable to handle customer requests. The overall experience was not worth the high price tag.