Captain D's - Pearl

Pearl,MSVery good customer service and food was fast and good.

HORRIBLE SEVICE. PATHETIC EMPLOYEES. Can't rate the food because I NEVER GOT IT. Went to the Pearl location today to pick up lunch 45 minutes AFTER they opened. Ordered. Paid. Was told by the cashier to pull up wait. I waited 15 minutes. Drove back around to the window sat ANOTHER 15 minutes before the cashier would EVEN open the window. she was standing RIGHT THERE. I demanded my money back. She told me I HAD to pull up AGAIN. Then a male manager/cook came out telling me they had JUST opened. By this time they had been open for over an hour. I REPEATEDLY asked for a refund until he FINALLY got my receipt went got me my money. NEVER IN LIFE WILL I EVER GO THERE AGAIN.

Food was decent, service was very good if your dining in the seating area isn't the best but it's

Really good service here. I was kindly acknowledged and spoken to by all three employees on shift 9/7/23 at 11:22. Very courteous and professional. Fast service and well prepared food. Great customer service.

I enjoyed the food. It was really good, but the service was not great. The line moved along very slowly. It took forever to get my food. I probably won't go back to this Captain D's.