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Bidra med feedbackAte here just to see if there are some improvements since I haven't ate here for more than a year. Had beef wonton noodle soup and I didn't want to believe what I saw! It came with no meat and 1 piece of wonton! This place is just getting worse and worse oh my God! I even had triple checked my receipt if I ordered the wrong item but it's not!
Food was ok, I ordered the fried chicken, staff was not friendly at all they need to improve their customer service skills!
I ordered Beef Wonton and I said 2 chicken soup (the only items they have on the menu is beef wonton and chicken mami) so when I said chicken soup I meant chicken mami I saw on the register that the cashier entered the correct items then he added $1 for bobba and I asked him why because I was just buying soup, he said that is the item they enter for soup(broth). So I gave him a $20 and he gave me more than $9 change which did not make sense to me, I should have paid more $7.99 for beef and $6.99 for chicken and then he blamed it on me that I said I wanted chicken soup (broth) which is not even on the menu he should have verified what I wanted. Then he got the help from a female and I gave her all the change he gave me then she was asking me for $13 more which I said that does not make sense, I know what I bought cannot be more than $30! So she had to ask another guy to fix it, while they are fixing their mistake, they surely made me feel that it was all my fault, really the worst customer service experience I got, no apologies at all. They kept on going to the back to discuss I guess and the cook was going back with them. I feared that they may mess with my food and that is why I was not being mean to them when I pointed out their mistakes. Customers beware, always check your receipts. I will never go back to this branch.You need to train your workers better in the past the staff there were always happy and treated customers better.
I ordered Beef Wonton and I said 2 chicken soup (the only items they have on the menu is beef wonton and chicken mami) so when I said chicken soup I meant chicken mami I saw on the register that the cashier entered the correct items then he added $1 for bobba and I asked him why because I was just buying soup, he said that is the item they enter for soup(broth). So I gave him a $20 and he gave me more than $9 change which did not make sense to me, I should have paid more $7.99 for beef and $6.99 for chicken and then he blamed it on me that I said I wanted chicken soup (broth) which is not even on the menu he should have verified what I wanted. Then he got the help from a female and I gave her all the change he gave me then she was asking me for $13 more which I said that does not make sense, I know what I bought cannot be more than $30! So she had to ask another guy to fix it, while they are fixing their mistake, they surely made me feel that it was all my fault, really the worst customer service experience I got, no apologies at all. They kept on going to the back to discuss I guess and the cook was going back with them. I feared that they may mess with my food and that is why I was not being mean to them when I pointed out their mistakes. Customers beware, always check your receipts. I will never go back to this branch.You need to train your workers better in the past the staff there were always happy and treated customers better.
Just came from this place earlier because I was craving Taho but was a bit disappointed that I spent more than I needed to. According to the cashier I also needed to buy siopao with it. Even though it clearly says the price for Taho only. Needless to say I also bought siopao just to satisfy my craving.