Casa Blanca - Palm Desert

I visit Palm Desert monthly on business and have dined here before. It was decent on my previous visits. Today I ordered the same food as before yet it was completely different, regular tacos filled with guac etc that I have never had in a taco in my 62 years of living! When I politely told the waitress that this is not what I ordered or expected, she said Yes, it is and continued to argue with me that they make their tacos differently. First I did not order from the menu, told her that i just wanted a simple beef hard shell taco and a side of rice! My heavens if you know your taco 's are made differently, simply ask what the customer would like on it. Secondly, don 't ARGUE with the customer on such a simple matter. Her attitude made a relative non-event into my decision to never return to this place that has such poor attitude about customer service. They are a dime a dozen these restaurants, go elsewhere and save the aggravation and insult!

3 to 4 time’s I’ve order family meals and it’s always cold. I learned to have the over ready to reheat it before serving it. Today 7-15-22 I placed a family order to go but forgot to call because I was running late. They tossed the food in the trash and then made me wait 30 minutes for another order cold food to come out.

Long standing family gathering place from when my parents lived in Rancho Mirage CA. We could have gone numerous places as Mom and Dad aren't in the Desert any longer. But....the Food is BOMB! Vast menu and have never had a bad meal or poor service ever in all the years we have been coming. Highly recommended.

Really good authentic Mexican food like you would find in Mexico, prices are more than fair considering today's norm dinning out. The Waitresses are always smiling and doing their best to satisfy their customers. I only gave 4 out of 5 due to the floor but hey we were not eating off the floor were we?

The food is all right, yet the staff is friendly. However, if you want quick service, this is not the place to come. In fact, the time it took to get our food (and the restaurant was not busy) really made our dining experience disappointing. We waited about 30 minutes for our food. To top it off, I ordered a fried beef taco and received a chicken taco instead. They took the chicken one away and about 10+ minutes later I got my beef taco. Unless you only want to eat chips and salsa, I wouldn’t come here. I’ll not come back. That’s too bad because the actual restaurant atmosphere is pretty cool.