Domino's Pizza - Paducah

Jared and grant did a heck of a job topping to the edges of my thin crust and the wings had just the right amount of sauce! Good work team!

Service and cashier were great. Super friendly and not behind on orders.

They always make the pizza hot and fresh and even living 20 min away it's hot when delivered. Their BBQ bacon chicken bites are good too!!

Staying at local hotel. Ordered online and tracked progress using app. App stated order was out for delivery so I tracked driver thru app. App then changed to delivered... but I never received order. Kept checking hallway to see if driver left foodoutside of door; nothing in hallway. So I called store. Person that answered phone somewhat rudely stated she promised orderwent out for delivery. She could've checked with driver but chose not to. So e hung up and I waited another 20 min... stillnothing so I called store again and different person answered and put me on hold to talk with driver. Came back on and told medriver delivered to wrong room on my floor. He then offered to remake the order to which I declined due to late hour and said Iwanted my money back. He said people make mistakes and that he'd TRY and refund my money... then hung up on me. I'd checked thehallway continually while waiting, no food was left by any door on my hallway. I called hotel front desk twice and hotel deskattendent said no Domino's person entered hotel. Domino's delivery is a huge part of business model. Not only did this drivergo to wrong room... but had to go to wrong hotel as well. People do make mistakes, but attention to detail to go to correctaddress should be a core competency. How did order status change to delivered? And when a customer calls with a problem, thestore employees should take resolving the issue seriously without being rude. After all, I didn't make the mistake... they didand I'm the one with money at risk. Buyer beware of this store for sure.

Always a good experience when we order from this location! Great quality great service!