Domino's Pizza - Overland Park

2 very different experiences. both are very bad. last time the app said my pizza was prepared. after 30 minutes or so, I thought maybe the app didn't work, so I went there to pick them up. the pizza had not been started yet. I said they were busy and would come as soon as possible. it took an hour and 40 minutes for the tour! domino has some good specials, so I thought I would try it again. this time I decided to wait until the app said it was in the many. in an hour later, just before 9 o'clock, called a man and said they shut up and ask if I open my pizza. the app still didn't say she was baked. he said they don't have an internet. hardly believe that their internet worked until it was time to bake. I refused, if it was really ready to sit there for an hour.

Zero stars from me. I do not recommend. They only received one star because my review won 't post without at least one star given. This place is comically awful. I live nearby and have ordered pizzas for delivery today, April 30th and May 19, 2021. Every single time no pizza was delivered. Every single time, I called the store and got no answer. Every single time, I clicked the app icon help needed and got no response. Every single time, I have had to request that my credit card charge from them be disputed. Within minutes of disputing the charge, I get a text saying my order is canceled even if the dispute takes place days later. I get that this clearly a first world problem and not a world crisis; but seriously, how does this place stay in business?

Let me save you the headache! This is the worst managed Domino's ever! I have had multiple issues with this specific location. Firstly, the location some how has the territory for neighborhoods near Corporate Woods even though another location is much closer... The issue is my wife ordered a few pizzas for a daughter's bday party (delivery). Someone called and said they didn't have a driver; which wasn't too mad about. However, we had already paid near $14 in delivery fees and tip. When I drove to location to pick up pizza, they declined to refund the $14...and the employee wouldn't give me any contact information for franchisee or operator. Now, I have to make another trip with wife to try and get a refund. Please use another Domino's and save the trouble!

We moved here to OP 6 months ago. Since we’ve lived here there has only been one employee, Stephen, working this dominoes almost every night. He is always working alone is a very nice guy. I’ll give him that but I’ve seen one time when there was another employee in there. Can’t do deliveries because they have no drivers. We are usually always patient but last two times we ordered we ended up canceling our orders. I was 10th in line when my order was supposed to be ready. I mean at first I felt bad but come on man like 6 months is enough time to hire more staff. Papa johns easily has 6 people at their locations every time we go there. This is usually after we cancel our dominos order. I’ve worked in food industry for years and been understaffed during Covid but you can hire more people than 1 guy within half year time frame. Just sad because this location is going to end up shutting down over this I’m sure.

Out of the last 98 reviews of this location 68 was only given 1 star.Order date: 6/09/2022 Approximate order time: 8 pmOrder amount: approx: $16 that included a delivery charge of about $5.95I ordered a Large design your own pizza to be delivered to my hotel.I had eye surgery that morning, and could not drive. I ordered the pizza with a credit card, and soon after received a call from the store at 5227 W 95th St., Overland Park, KS 66207 The caller told me I had two choices, cancel the order, or come pick it up. Being curious I asked if I picked it up would I still be charged the over $5 delivery fee. He said I would still be charged the fee. I asked why the cancellation, and he said he had no drivers. Out of drivers, your out of business.