Bento Sushi - Ottawa

This restaurant once offered great build-your-own poké bowls, but now everything is pre-made, and the prices have become too high, particularly considering current inflation. If you’ve had a tiring day, don’t be surprised if the sushi feels lacking in freshness and vibrancy, mirroring your own exhaustion. Don’t expect anything authentic, fresh, or customized to your preferences. Its location right next to a parking garage entrance means you’re constantly subjected to strong gusts of wind and the noise from the hustle and bustle of Rideau Street. I feel for the staff who have to manage the steady stream of people passing through the dining area.

I enjoyed a delicious tuna poke bowl full of fresh ingredients that tasted amazing. However, they had run out of brown rice, which was a bit disappointing. I believe that adding a more comfortable seating area would greatly enhance the overall experience.

The poke bowls are outstanding, and the dining area is impeccably clean. The staff is very welcoming, and the food is served promptly without compromising on quality.

The waitress was exceptionally rude; I've never experienced anything like it before. We ordered three shrimp noodles, but they came with pork soup without any prior notification. When we asked for a refund, they turned us down. We ended up spending $80 without even eating, and we ended up giving the food to the homeless. I cannot recommend this restaurant at all; the owner really needs to take a hard look at the behavior of the waitstaff.

The service was fast and the staff was friendly, and the restaurant itself looked clean. However, I found the food to be quite disappointing. I ordered the beef bento box, and the rice was almost mushy. The gyoza and beef tasted like they were either boiled or steamed. Unfortunately, I can't recommend this place.