Fuego - Oton Ka Gurha

Not a dinner place and pricey appetizers and dinners same portion as appetizers

Made the mistake of eating here on the 4th of July. While the outdoor location was perfect for viewing the fireworks and the band was wonderful, the service was bad and food even worse. I understand it was a busy night, but the waiter spilled drinks on my purse and bumped into my chair multiple times during dinner. The most disappointing part of the experience was the food. I ordered a Caesar salad and instead of getting chill crusted croutons (as listed on the menu) they gave me cubed white wonder bread, not even toasted! I could go on and on but I won’t. If you only care about ambiance, and food or service isn’t a deal breaker, then you may like it at Fuego.

Not enough staff for a holiday event. Staff present was kind and helpful. Some of our food was cold and we were told upon arrival they were short staffed so we would be waiting for food for a while.

Unfortunately, Fuego was quite possibly the worst dining experience I have ever had. The cocktails were not well made, the service was so backed up that in an hour and a half we hadn’t ordered dinner, and the appetizers were disappointing. The guacamole $18 was fine, but the choriqueso $16 was inedible; the chips were an odd mix of old/burnt house chips and what seemed like nacho chips. Due to what they called an error in the printed gratuity policy, the billing was also incorrect, which led to a weirdly aggressive confrontation with the manager the issue could’ve been resolved very easily had he not insisted on forcefully talking over us and trying to “correct” us with incorrect information . We probably would’ve been disappointed but accepting of the bad food and service, if not for the bad environment. We arrived early and were advised our request in the reservation for an outside table could be accommodated, with space being cleared so we didn’t have to be directly next to the VERY loud band. The unexpected noise problem posed a particular issue for me due to a disability. Inexplicably, a different hostess who had been less than polite to us and other guests at check in then told us no outside tables were available, before sitting us at an inside table directly next to the band, and then leading other groups to the supposedly nonexistent outside tables. I’d generally be remiss to attribute that kind of thing to discrimination but for the fact that we arrived early and checked in, twice, before the other groups—meaning, they either did not have an earlier reservation, or they did but arrived after their grace period. In either event, they shouldn’t have preempted our request based on the reservation policy. There was a glaring demographic difference in our groups, though. The disparate treatment made my group very uncomfortable. Also note no cell service or wifi, which is particularly challenging if you plan to use Uber/Lyft.

We've been there numerous times. The menu was a limited one for July 4th. did not know that when I made the reservation. Louder and service was slower. We will go back though.