Pension Zum Kanzler - Osterburg

All ok Rooms: 5 Service: 5 Location: 5 Hotel Highlights: Great Value

The only good was breakfast. Informatively, it was a disaster. Months booked in advance with breakfast. We were invited to an event and traveled extra one night before. The goal was to arrive in the evening, to eat in the restaurant of the pension and then to start well rested the next day. Unfortunately this was not possible for us: On the day of arrival the company was closed due to a wedding in the pension/restaurant. We had to interrupt the company for check-in. Dinner was not possible there. The fact that we had reserved breakfast was forgotten. The rooms were in the attic and had about 37 degrees. This night, due to the noise level and the heat, none of us have an eye. The mattresses did not fit into bed and we fell out of bed several times. Therefore everything in all bad internal and external communication, even if the staff is friendly. Price/performance has therefore not voted for us and we have really regretted to have booked it there. If we had known there was a wedding party, we wouldn't have booked there. Unfortunately, our event has slowed down. Too bad.

delicious food pleasant atmosphere in beer garden friendly service

Reception on arrival short and short. The first question was whether you pay cash or with card. Then the key was pressed into the hand. First floor. Room inhabited, carpet of old and unpleasant smell. No soap in the bathroom for washing hands. Furniture at the end, lamps blunt, towels placed on the floor were not exchanged. In front of the window there are transparent curtains, in particular as zebra strips with illumination. Holder rarely tangible, and then in the pass flight. Breakfast was good. As a pension, this house is not recommended, the food should be quite good.

Restaurant very clean and tidy, large premises, tasteful food, nice staff