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Bidra med feedbackThis place was out of control. Had to wait 30mins to sit WITH A RESERVATION!!! They never brought out the flowers I bought earlier for my wife, and to top it off, THEY CHARGED MY CARD TWICE FOR TWO DIFFERENT ORDERS. AMATUER AT BEST CORONA VIRUS AT WORST
It was for our friends Anniversary. Bought a groupon for 4 and we wanted to have brunch. They said that for a brunch they did not have enough cooks so rather than a Hibachi table the food would have to be cooked in the back and brought out. We asked them could we have Tempura instead? They said NO . SO ok we had Hibachi cooked in the kitchen.
First time we've gone to this restaurant, but definitely not the last time. Great service, especially Scott and Heidi were excellent.
Food good, made reservation for 7:30, received call 5 min later that they only have one chef for hibachi table and i need to come in at 7:00. Got there at 7 still waited 30 min for chef to come, he never came they sent over kitchen help to come and cook. No interaction whats so ever. If i wanted kitchen food i could have sat a regular table and gone to a Japanese restaurant.
Our first night of vacation for dinner didn’t set the right tone. The worst hibachi I’ve ever been to. I’m pretty liberal when rating restaurants, but this one made me sick. First, they rushed us to get to the restaurant even though we had reservations because they had another party waiting and they wanted to fill the grill. There weren’t many people in the restaurant. Second, Chef Scott was a nice a guy and did his best, but he needs more training on cooking. The “fried” rice was more butter than rice. The steak was rubbery, they didn’t cut the tails off the shrimp, etc. He also dropped his knife (still in sheath) on the ground and continued to use it after picking it off the ground. My wife said it didn’t come out of the sheath, but still....He let the other party’s child we were seated with behind the grill to “try her hand at being a chef”. Normally I wouldn’t mind, but these people were disgusting meaning not hygienic clean and it was obvious. Third and probably the most disgusting was the smell from the floor itself. It literally smelled like someone defecated on the floor. How do we know this? We couldn’t figure out the smell once we got in the car to leave. We (family of 4) actually noticed it was coming from our shoe soles. That’s pretty bad. Needless to say we had to disinfect our shoes. None of ate our entire meal and although they boxed it up, we promptly dropped it in the Chevron gas station garbage next door. Save your money and order Flipper’s pizza across the street.