Red Lobster - Orland Park

This is one of the BEST Red Lobster establishments we have ever experienced. The staff was so nice and welcoming. Although they were very short-staffed, everyone did an amazing job.

I've been to plenty of locations in my lifetime. But on my first time here I was wildly disappointed. The best thing I had was the Lobster Punch and I'd come back to have that again. They deliver us one pan of dry biscuits and never offered us another. We had a bowl of clam chowder. Both mine and my daughters were delivered cold. I told them and they took them and microwaved them and gave us the same bowls that had sat at our table. The crab legs were cold and I was already tired of asking them to fix things. It took more than 5 minutes for our server to show up. And to make this better when I woke up the next day I had a run of diarrhea and thought I wasn't going to make my flight at 0700 because I had to keep going to the bathroom. Since that was the only food I had since breakfast that day I'd say that it was the Red Lobster. They have a new menu. But the service and the experience and the excitement attached to the name are missing.

The food and service was good. The host was rude and sat 2 other groups of people that came in after us. I will not communicate via Facebook. It's a security risk and refuse to use their private messager.

Great service! Our server was sweet and timely! The food was great as always. Would recommend!

Jaclynn was our server at the Orland location. She is, without a doubt, the best server we have ever had!!! She is an absolute gem. I so hope this establishment realizes what an asset she truly is!! She took our complicated and extensive order by memory. No pen and paper needed.