Applebee's - Omaha

1 star is to many. Horrible scary experience. We waited at door for over 10 minutes and called to see if we are suppose to seat ourselves as no one would acknowledge us. Not busy at all. Then the lady working we watched answer and so no she was cleaning atable and would be right there and slams phone down. Then she seats us, we needed a high chair. Slams the chairs down. Then theserver said he would be a minute. Waited 20 more minutes never got any service so we got up and left. Terrible terribleterrible, clean house please.

Ordered a steak medium rare and it came out well. So basically paid 17 dollars for a burger. I told them I had gluten sensitivity and they still put Croutons on my salad and couldn't substitute anything. For example instead of chips for thespinach artichoke dip I was just going to use fries so I had to pay extra just to have the fries(which i was okay with to payextra but why couldnt I literally not have to pay for chips I couldn't eat) . I felt like I also sat there forever just to getthe bill when there was barley any people there. The food tasted okay and just felt like I should've just thrown something inthe microwave instead of eat out that day. Didn't ask for it to be redone or any refund. But now feel sick after eating.

They only got a 2 because I did and did like apples eat and in the regular atmosphere there, but this was my worst experience there was no nodu was acknowledged until after u waited half an hour after 2 person before I asked someone to sit on the bar with only 3 customers and they were not told that the restaurant was perhaps a 4th fullest table were empty someone asked about waiting and the keel

Terrible experience. they must replace management. poor waitress was hostess and waitress while the manager stood at the bar. the waitress was not even from this place and he did his best to put us. what a disappointment! we waited two hours! the waitress must be recognized.

Holy absolute third guess everything. discovered personal, zero attention, zero ambitious or carelessness given to their look or customer service skills. surprised, it is still open to be open