The Clarence - Oldham

Been remodeled recently the outside is much better now but I've not tried the food yet I should imagine it will be similar to before which was nice homemade food

I don 't often leave reviews, but the customer service we received today was very disappointing. Our first issue arose when we went to order food at the bar, as we were told we couldn 't order as there was a backlog (this is despite us checking availability before we sat down and the pub garden being empty). Bizarrely we were told to come back to order in 2 minutes. We didn 't understand what difference two minutes would make, but we politely waited around until we were allowed to order food. Disappointingly the food then took almost an hour to arrive and it was initially delivered to the wrong table (this is despite us giving a table number on the order). I had to shout the waiter to bring it to us. The waiter then said he would return with cutlery, but after waiting 10 minutes and our food getting cold, I had to look for him and fetch it myself as he had forgotten. After finishing our meals we returned to the bar to order our desserts only to be told again we couldn 't order food due to a backlog. This is despite the fact we had already paid for our second course. With no idea when we would actually be permitted to order and no idea of how long the wait could be once ordered, we decided to leave with a refund for our desserts. I feel most of the issues we experienced could easily have been avoided if our orders had been processed normally and our expectations for wait times had been managed like most establishments. Overall the food was nice, but nothing spectacular. Considering my main meal cost £17 I expected better, but the beef was nice. The beer garden to the rear would also benefit from some maintenance, it look rather scruffy with litter and dead plants in pots and borders.

Excellent food served by some of the nicest staff around. We just had a family meal for 22 of us and we all had a great time. Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

If you could do a minus star for food I would. We waited an hour for our starters which was a disappointment to say the least, the nachos seemed microwaved the “melted cheese” was like plastic, not even a knife would cut through had better ones at the cinema which says it all, mussels that were so dry and tasted burnt (who is cooking this food). Fast forward another hour later and the mains arrived with no apology for the wait or update on the food. We ordered 4 rare-medium sirloin steaks all of which were well done plus a sad portion of 5 chips on the side (what’s even the point) and one gammon that was tougher than an old boot. We sent everything back of course and only got the mains taken off the bill. Not one to moan but it was literally so terrible. After looking forward to taking out our sick Grandmother it has been such a waste of an evening which is the most annoying thing. Will not be returning and would advise The Clarence to get a new chef and train their waiting staff better

It was very quiet went we arrived. The food was awful, the meatballs were hard and extremely dry almost as if they had microwaved them then served it up, the chips were also hard, so much so that when you tapped them on the table they didn't break, to be fair they did deduct one meal from the bill. But I will definitely not be going back here, I will not be giving them a second chance. I was really really disappointed and had to pick up a chippy when I got home.