Tim Hortons - Old Toronto

Despite the abundance of employees on duty, the service is disappointingly slow. I've been coming to this location for years, and unfortunately, I've noticed that the service quality has never improved.

They need to hire more ppl for 6 am and manager needs to be on the floor helping them out instead seating in the back ….

**Vegetarian Options:** They offer a wide range of vegetarian choices. **Dietary Restrictions:** Healthy vegetarian food is available. **Parking:** There is ample free parking. **Kid-Friendliness:** It's a kid-friendly place, and the staff is very welcoming to families. **Wheelchair Accessibility:** The parking area is spacious and wheelchair access is very good and convenient.

Everyone here works very hard, they are often overworked and burnt out. There definitely needs to be more employees on shift but overall the food is good as is the service.It's the rude people that don't have empathy for everything the employees have to go through, and the neighborhood crazies that are constantly causing trouble that bring the location down.

Took 20 minutes to make an ice Capp and a bagel. Then I go to the bathroom to find this! This is absolutely disgusting and this owner and operator should be ashamed to be open with a rest room looking like that and staff that take 20 minutes to do something that should be done in a few minutes. Definitely need