El Sombrero Mexican Grill - Ocoee

Amazing!! Hot, delicious, fast friendly service! A great

I have been going to El sombrero since they opened their doors. I have never had a bad experience there. Food is awesome. Service is awesome. It's My favorite Mexican restaurant.

Dine in was fine on both of my visits with friends but when ordering out, man that’s an issue! Whether it’s placing an order directly over the phone or UberEats, there’s always something wrong. Missing items, lesser quality food or inaccurate pick up times. I’ve given them a chance to redeem themselves but last order placed To Go was not good. Carnitas taco was “whitish” with weird “hard pieces” (still a mystery) and the chimichanga was not a chimichanga. I swear the meat inside resembled wet cat food, to which my Mexican husband refused to even taste it which says a lot. Come on guys let’s not lose those kitchen skills because there’s competition out there.

First time there and everything was so good and will definitely go back!!! I got the combination dinner 1 taco 2 enchiladas with rice and was so good.

If I could give less than 1 star I would. But I’m forced to say 1 star.. Placed an order at 9:05 on the el sombrero website and the food never arrived. Spoke to someone finally at 10:50 and she was so rude and refused to help me. Keep in mind I ordered through their website and paid their $10 delivery fee. When I asked for a refund I was told to call the driver. How can I call a driver that I don’t know!? When I paid them to freaking deliver it. Very rude! Never ordering there again