Biggby Coffee - Ocean Bluff-Brant Rock

I love the bragels and coffee!! It's always super delicious. They fill the coffee to the brim (unlike some other coffee places I have experienced). The staff are always nice and helpful. My kids love some of the drinks and they adore the seasonal macarons.

Went through the drive thru. Waited for fifteen minutes just to get to order. Then waited for thirty minutes (not counting the time it took for them to serve the car in front) to pay and another ten to get my coffee. And I got the wrong coffee order, I had ordered a frozen and an iced coffee, but instead i got two hot coffees. This place used to be very good, but lately I've been getting a lot of wrong orders.

Terrible. We went to enjoy a coffee and have a conversation. The music was so noisy and strident we couldn 't even hear ourselves speak. First, the staff were politely asked to reduce the volume, then, more firmly . When that failed, I asked to speak to the manager, who told me that if I wasn 't happy, I was free to leave . So much for customer service. I left with a booming headache. Try the Uptown on the main road near the Boulevard.

Why not just pay your employees a competitive wage instead of requiring them to beg us for tips? (Traducido por Google) ¿Por qué no pagarles a sus empleados un salario competitivo en lugar de pedirles que nos pidan propinas?

I think it's safe to say that we get most of our coffee from Bigby. We enjoy the coffee, boba drinks, muffins and an occasional sandwich. The staff is friendly and the service is great. (Traducido por Google) Creo que es seguro decir que obtenemos la mayor parte de nuestro café de Bigby. Disfrutamos del café, las bebidas boba, los muffins y un sándwich ocasional. El personal es amable y el servicio es excelente.