Alex's Bakery Food Store - OAKLYN

I have been a long-time customer of this restaurant, but today I was disappointed with both the service and the food. I ordered a Cuban sandwich, and the sign advertised it for a dollar, but that's misleading; the potatoes were actually three dollars. Additionally, the potatoes were overcooked to the point of being nearly burned.

**Service: 5/5** The service at this restaurant was exceptional. The staff was attentive, friendly, and made sure we had everything we needed throughout our meal. **Atmosphere: 5/5** The atmosphere was fantastic. The ambiance was inviting and beautifully designed, creating the perfect setting for a delightful dining experience. Would you like me to include anything else?

I have always purchased cakes from this shop, but this time the lady charged me an extra $110 for decorating the cake with natural flowers. The issue is that she didn't mention this charge at the time of sale. Given that I bought a cake for a 15th birthday for 150 people, I believe that decoration should be included in the price. If you decide to use this service, I recommend asking about any additional fees beforehand and getting everything in writing.

The fresh, hot conchas were definitely worth the wait! One of the staff didn’t speak any English, but thankfully the other one did. She assisted me in trying the tacos dorados, which I’d never had before, and they were delicious! The place doesn’t have many tables, but it has a cozy atmosphere. The location is a bit unusual, but those conchas are simply amazing!

I had some delicious enchiladas, which I ordered with the red sauce. It had a lovely subtle heat that gave a nice kick, just enough to bring a little warmth. Since this place is also a bakery, I couldn't resist getting a slice of tres leches cake, too!