Tropical Smoothie Cafe

Maddy is the best employee at the restaurant. She was very kind to me when I placed my order. She definitely deserves a promotion.

Julia Chaves is an excellent employee! TSC is fortunate to have her as part of their team!

I was disappointed with my experience at this restaurant. The food I received was missing some items, and the tomatoes were rotten, making it impossible for me to eat my sandwich. I had to go elsewhere to get something to eat. This was the worst experience I've had at this restaurant, and I usually love their tropical smoothies. I'm not sure what went wrong today, but I hope it was just a one-time issue.

Overpriced smoothies that are in EXTREMELY fragile cups.From the get go, we ordered pick-up on Doordash and waited twenty minutes in the store after asking the lady up front where the mobile orders were. She told us they were at a shelf at the front with the orders and names on them. However, that shelf was only for orders on the Tropical Smoothie app. The Doordash orders were on a shelf in the back that we only got after specifically asking that we ordered Doordash. They offered Doordash pickup, so I don’t understand why they wouldn’t have any sign of the order being ready besides on the app.I also overheard an employee there saying that they hung up on someone who was calling, so it’s clear the employees simply want as little customer interaction as possible.Then, once we actually got the smoothies, one of them wasn’t put in the holder properly and spilled in the car, which wouldn’t be a problem, but the exterior of the cup also got punctured BY THE FALL so the entire thing was leaking. A bit after that, another cup also exploded from the bottom and spilled over my friend. These cups are so flimsy that a light squeeze would break them and the entire smoothie would leak. Overall, 1/2 the smoothies stayed in the cups. I don’t know if the cups were always this flimsy or if they’re just a newer version made of lower quality recycled materials, but if I can’t trust a smoothie cup not to break then I cannot order from here anymore.

It doesn't take much to cut the fat off of the chicken I ordered grilled chicken, not a baked chicken dinner. Lost my appetite...