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Bidra med feedbackAlthough the restaurant is in a great location , the service was terrible . I ordered two smoothies both the same except one had added blueberries for my sister . I watched as the server made the first smoothies with the blue berries and then not only did she NOT rinse the blender before making the second smoothie when I asked her if my smoothie that was supposed to not have blueberries in it i am allergic had blueberries ? she said “ oh I was wondering that too?” Why weren’t you paying attention? , why didn’t you make the smoothies without blueberries first? And why didn’t you rinse or have a backup blender piece for multiple orders ? Not sure . She remade my smoothie and I waited . 2 while now waiting for my smoothie to be remade i checked my food .. When ordering i asked if I could customize a salad to which she said yes . I proceeded to order my salad she read the ingredients back to me and they still got my salad wrong the wrong type of chicken the top of the salad was covered with cheese so I couldn’t investigate further without making a mess I then had to wait for them to correct it over 15 minutes for a single piece of unseasoned barely fried cutlet . They offered me a free muffin thank you I guess to then get home for my order to still be WRONG. I called spoke to the owner I am assuming a male who danced around with me on the phone and told me they don’t customize salads which on the menu it says you can told him all we wanted was just the missing ingredient we would pick it up he said okay oh he also said you never told us you were allergic to blueberries does that mean you don’t clean your blender ?? and why aren’t you asking your customers is they have any allergies in the first place ?? But okay Just for us to get a call from the young woman who took the original order and her to say “ we never ordered that “ while stuttering on the phone but she read me back my full order when I was in front of her at a restaurant and I told her that she reiterated all of the ingredients back at the restaurant to me .. She kept denying it saying no she didn’t .. she claimed to read back the order to me now while on the phone and started stuttering we took it as clearly her being nervous or she was just not owning up to the truth either way I was frustrated enough to just say eff that forget it and hang up . Mean while while waiting a young man entered the store to complain about her having him on hold for over 15 minutes and all her response was “ oh I do? “ I get it customer service isn’t the easiest thing but when you’re charging over 40 dollars for a salad and two smoothies plus i tipped you please atleast have better customer service or the decency to reconcile the situation . I would have liked atleast a discount of some sort for all the mistakes and terrible service . My sister recommended this place to me as she has eaten here and thought the food was decent .. We as a collective will never go back though . I have also read the rest of the reviews that were not as pleasant and I see the owners extremely unprofessional responses that’s insane for a small business . I hope the owner grows up . He also called my phone back and when I answered I couldn’t hear anything so I called back and asked him if he called me and he said “ No “ and just hung up . So lucky I didn’t feel like driving back to the restaurant . Service: Take out Meal type: Dinner Price per person: $30–50 Food: 1 Service: 1 Atmosphere: 2
The Hawaian poke bowl with salmon so delicious!! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bowl
The best service, excellent prices, beautiful place, clean and with a quiet atmosphere, a very varied menu and everything prepared with very good quality products. The deliveries are very fast. Better said, QUALITY IS NOT IMPROVISED... A PLACE OF TRADITION ON OUR ISLAND
Nice place, excellent food and very good service Food: 5 Service: 5 Atmosphere: 5
Had the salmon wrap and it's was amazing Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5