Philly Pretzel Factory - Feedback

This is the worst Philly pretzel I've ever had. The credit card reader frequently disconnects from the server, causing frustration. I tried ordering online to a...

Terrible, terrible, terrible experience. How does a pretzel shop run out of pretzels? Orders were constantly mixed up, and when I was told it would take 20 minu...

The pretzels were for a gathering and they arrived while they were still warm.

Ordered a platter on a sunday for a july 4 pick up after 3:00pm. I get there and they do not have an order for me. Six people in the back doing a lot of running...

Are you kidding? Called up at 6:50pm to ask a question. Person answered and put me on hold right away for 10 min. Store closes at 7. They did not pick up when I...

The order arrived on time, and the pretzel really made our day with its delicious dipping sauces!

I absolutely love these mini pretzel bites! The variety of dipping sauces is fantastic, and I chose three flavors to sample all of them.

It's just pretzels, but for only $5, you really get a lot! These guys are amazing!

They gave like 6 stale pieces