Pho Vietnam 999 - Niagara Falls

Tried this restaurant for the first time and when my wife's chicken dish came menu option 630) she said it didn't taste right and asked me to taste it. It tasted stale and very bland. My dish menu item 629) was watery and the sauce didn't stick to the noodles and was very flavourless. I was starving so I ate most of mine. My wife then ordered a pork chop which was OK since she was starving by that time. We sent the chicken dish back with only one small morsel of chicken missing and a forkful of rice. When it came time to pay, they charged us for the chicken dish. The server went back into the kitchen and said the manager said they will take 20% off for a dish that was thrown away. I asked for the manager but the server said that was restaurant policy. I am a foodie and in every restaurant I have every been to in my 50 years eating out, I have never been charged for something that I didn't like especially when only after having just a small taste. Horrible management and they didn't have the courtesy to comer to the front to listen to the complaint. Restaurants know the power of customer referrals and that's why they do the utmost to cater to their customers. I have a very large network and will pass along my experience regarding this restaurant. Terrible food and experience!

This wasn’t the first time I’d ordered from Pho’s but the food was every bit as good this time. Always order a variety and am never disappointed.

The food here is terrific. The menu extensive. Lots of choices. After reviewing the menu you enter you order on a slip of paper. Magically a few minutes later food arrives. Will go back again.

This is a wonderful restaurant—not fancy decor but great food and service. The service is very good and waitresses are very pleasant.

A great little spot for your Pho cravings. Service is prompt, the food is well priced and they deliver in taste. I'm not going to day that it's exceptional but it is certainly very good.