Eat4less - Newcastle upon Tyne

Burger pre cooked and warmed up in microwave bun lettuce tomato everything went in microwave it was disgusting

We were in Newcastle for a few hours and wanted a quick lunch, the cost wasn't a major factor. We spotted this place and joined a short queue. We ordered two baguettes, a tea and a latte and everything was bought to us at a side table after a few minutes. I've read a few of the reviews on here which don't look good but we had a perfectly fine experience. The baguettes were nicely made and tasty. My wife said the latte was particularly good and she'd like to know what coffee they used. While we were there, a member of staff was emptying the bins and sweeping around and everything we saw and touched was clean. SO, I WOULD SUGGEST GIVING IT A TRY. We will likely do so when we're back in Newcastle.

I have been a customer of this restaurant for several years and have noticed a significant increase in their prices. The cost of a baguette went from 99p in 2019 to £2.40 today, marking a 240% price hike over three years. The restaurant used to be known as eat 4 less and was competitively priced, but now their prices are no different from other establishments. I don't mind paying for good food, but their inflated prices are unreasonable. When I asked why their prices have gone up so much, I was told it's just tough. I won't be returning and anticipate that others will feel the same based on reviews. They have priced themselves out of the market.

Absolutely dreadful place. Me and my friend went into the shop in hopes of ordering some decent food. oh how wrong we were. when we got to the tills i ordered a burger meal, which totalled at £5.50 however i had only £4 on my card so i asked the woman if i could pay the £4 on card and the remainder £1.50 using my cash. however this seemed like a difficult concept for her to grasp. she refused to let me pay with card as i quote ‘The card minimum is 20p’ i then told her i wanted to pay £4 on card not 20p and she still refused. she told me no and i asked why and she said ‘because i said so’ she then said i must change my order which came to £4. she was extremely rude whilst handing me the food as i was stood in front of her and she was pointing at my friend to come and collect the food when i was stood right infront of her face. She then continued to be rude to the family next to me, blaming them for their burger bun being stone cold. i am mortified and in all honesty the place is an absolute disgrace. never again.

The food we received was disappointing; the chips were cold and unpleasant, and the burger was tough to chew. Additionally, a family sitting next to us requested a different bun because it was cold and hard. The lady working there rudely dismissed their complaint, attributing it to the cold weather outside. She eventually replaced the bun but then proceeded to give the family dirty looks and gossip about them with a coworker at the desk. Overall, the experience was frustrating, angering, and upsetting. We will not be returning to this restaurant.