Cafe Nero - Newcastle upon Tyne

Usual lovely Cafe Nero with friendly and attentive service. Cafe extends beyond the counter and goes back with range of seating available. However the toilet is also back there, with only the toilet door dividing that space from the seating area it became apparent during our visit that not everyone accessing the toilet washed their hands (lack of hand dryer sounds) and also that leaving the toilet door open is the norm! It really was impossible to not observe human behaviour. Any chance of extending the wall that is there and making the toilet a little less noticeable?

Very popular coffee shop given its location near the bus stops and the Civic Centre, excellent if you need somewhere quiet to duck into to take a break from the everyday. Also handy for impromptu meetings and working on the go.

Seating is well spaced out less seats good. Coffee was excellent once we got a seat. It seemed to be popular with students who had long since finished consuming (their own sandwiches).

I visit this Nero at least 3 times a week and can't recommend it enough. Drinks are always excellent and the staff are professional and polite.

Cafe Nero is normally a safe bet for a coffee and a snack, not so here. The interior is tired and in need of a refresh but more than that, one of the baristas on duty was surly and passive-aggressive. I got some of the attitude when ordering and as we sat there across from the bar other customers did too.