Freddy's Frozen Custard Steakburgers

Had us waiting 30 minutes for our already placed order only for a mngr to ask us if we were told that they just changed the grease and it would be another 30?1 I waited for solid food for 2weeks with Freddy's burgers in mind the whole time and this?! BYE!

Oh man. You know that feeling when you are the only one in the drive thru and it takes them 5 minutes to take your order? Leave. This one is on me.After the 5 minute wait I waited 15 minutes to pay. Then saw a bag waiting. 5 more minutes to hand me the bag and my drink.The car behind me was wise and abandoned their order. Be like them.

I have gone to this Freddy’s for years and never had an experience quite like tonight. For starters I ordered a regular chocolate shake and a regular chocolate shake with Oreos and they gave me two mini chocolate shakes. When we asked about Oreos and size the cashier handed me a side of Oreos and attempted to gas light me by saying that it was the regular size. Overall this was a horrible experience.

Two adults, two 10 year olds, what can go wrong,right?We ordered, waited 30 mins, everyone else behind us on the line got their food, but us, Strike one!When we asked about the delay, they had not placed the order, then charged us twice, Strike three.Messed up the order again when they brought it to our table! and now the manager is irritated! Strike three!Right when we were leaving my wife asked for a cup of water...27 cents plus a bad attitude.Mistreating my wife in such way was the red line the manager should have never crossed, never going to any Freddy's.Avoid this hole, And it was not the workers, they were nice and we were nice. I can tolerate lack of experience, no one is perfect...but the manager knows better, and that is my beef with that organization.

This location is consistent when it comes to fresh fries and burgers. Idk if I'm showing up at the right time but I also use to work at the Baskin Robbins across the street so I've been coming to this location a while. The tea is always sweet. The fries seasoned to the gods. The burger always bomb! This location is my favorite Freddy's