Chipotle Mexican Grill - New York City

I come to this location extremely frequently because it is so close to the Manhattan Center where my church meets for five services. I always order on the Chipotle App before I go, so I do not have to wait on the long line. This day, in particular, I ordered on the app and my food came out quickly, despite there being an extremely long line. I always enjoy my food. Chipotle never disappoints me.

First impression, this restaurant has potential only these major turn off. Although Love the fact they wear gloves, I can't overlook not remove the gloves and hand on the counter, touching money in between. Just ask to change gloves. Food brown rice and chicken were cold, but well seasoned. Clean store.

Very clean location with friendly staff. This location is requiring that you show Covid information for dine in. They were okay with me showing a digital version on my phone. I am sure that is in line with local rules.

Not a great experience. We thought they was short staffed. Waited 35 min to get a small burrito, with one person in front of me. As we ate our food we noticed bunch of Chipotle workers in the back hanging out. Like 4 people on break? The place is trashy and disgusting. Been here and no one wiped a table. Need to hire more people. No ice, no where to throw trash away.

Great customer service, fast, I rate a 4 majority of times their utensils and drink area is usually empty.... not a good thing when I have to rush back to work. But overall the employees are great, and for taste fresh.