Saap Lao Thai Cuisine - New Castle

I use to love this place! It is so sad how quickly it went downhill. I ordered the cashew dish with tofu and was served stale cashews, maybe 4 in the entire dish, and everything else was bland. I asked for the condiments which are usually complimentary in Thai restaurants, but they charged me for the sauce. I wouldn't mind paying if it was fresh sauce, but it came out in these plastic containers where the lids were incredibly sticky. This makes me wonder how dirty the kitchen must be. It's the little things people! If you are going to own a restaurant, clean things you are serving your customers. Also, the server wasn't friendly, seemed irritated and put off when I asked for napkins. Well, maybe the .50 x 5 you charged me for the condiments will go towards a tip cause I'm certainly not paying it. Also, this place smells like nail polish fumes from thevnail place next door. Just an all around cruddy experience and huge waste of money! Penny pincher restaurant owners never succeed...true facts.

Reason for 4 Star is just for the ambiance. Only need to put new ce5tiles and new lighting and it will be nice place rather than dark and run down.But...Food is EXCELLENT. Spring rolls were fresh, Pad Thai noodles had nice flavor, Soup was Delicious, Drunken Noodles was nice as well. Service was great.Just need to update little bit.Definitely go to for food.Vegetarian options: Has good Vegetarian options as you can substitute meats for Tofu or just noodles.Not for VegansParking: FreeWheelchair accessibility: Yes

Was just an accidental stop in to get some take out but the young lady at the counter informed me that they did not provide that option. I started to leave but went back in to sit down and eat.The first thing on the menu was not available so she asked to make suggestions and I said ok.There were no other dinners except for two person at the bar.

The food here is AMAZING!!! Super fresh and very delicious. The Shrimp fried rice and Pad Thai is my favorite. This place is a MUST TRY!!! I go here all the time, trust me you won’t be disappointed.

Fantastic food, flavor, service, and atmosphere. Tried this place for the first time tonight. The server, Heaven, was so friendly and welcoming. Our food came out quickly and was full of flavor. I had the panang curry the hottest they would make it and it was sweet and spicy without just tasting like chili powder. The cocktails were great too. I would highly recommend and will definitely be back.Dietary restrictions: I am allergic to wheat and barley and was able to eat comfortably