Pollos El Paisa - New Cassel

Knowledgeable extremely friendly staff and delicious hearty helpings. Worth the 30 minute wait.

Horrible experience food was cold waitress never checked on us, not a family place at all. Do yourself a favor and dont spend your money there.

I used to come here since the restaurant is close to our place and the food is not bad at all. However; the service is terrible. The manager/owner is the worst. Not a family place. If you have children, then you're no welcome to eat or stay! EVEN IN DAYTIME!!!! What a place!

0 stars for this place! I am deeply disappointed by our experience. This restaurant is not family-friendly at all. Our visit was cut short when the owner told us to leave because our 2 years old was crying. This reaction was extremely unprofessional and insensitive. We were made to feel unwelcome and pressured to leave immediately.

I've driven past this place for years, and I always wanted to try it. Today I did, parking was available, and the place looked a little dated inside, but clean. The service was very good, the staff was so willing to help and friendly. The food was ok, nothing special but ok. I did see other choices that I may come back to try. I had the pollo brasa, and it was ok. My wife had the bandeja típica, same as most Colombian places. I was disappointed with the yucas fritas tho.