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Bidra med feedbackThe restaurant had great reviews, so we decided to try it. the service was absolutely terrible. we waited for two hours for our food! our waiter brought us to eat, which were by far the best part of the meal. After talking to the manager, she could get us our food, which was mediocre. she said she would compensate for the meal, but not. overall, I would not recommend this location. the atmosphere is beautiful and the live music was the only thing that kept us.
I want to start off by saying that I work in the Culinary Industry and this was probably one of my WORST experiences at a restaurant. We came in New Years Eve for dinner. We sat down and waited about 10 minutes before anyone came and welcomed us and took our order. Our original waiter was also the bartender, which was not going to work. The bartender told us they were short staffed and you could tell. Their was 6 people at my table and he started off by taking our orders with out writing anything down. I had to tell him to get a pen and paper. We also ordered drinks and they all came out at different times. At one point, we had to grab another waitress around us to check on our drinks. My mother went and found the general manager and asked for our waiter to be changed because having the bartender as the waiter was not working. So we received a new waitress and she really did try her best to make us happy. Our food took about 1.5 hours to come out and it wasn't even hot. I ordered the eggplant parmesan and it was awful. My parents ordered the steak and fries and the fries were extremely soggy and cold. We complained and our waitress brought out new ones which were hot but still soggy. Overall this was a terrible pick for our New Years Eve dinner. From my personal experience working in the Culinary Industry, if you end up being short staffed on one of your busiest nights of the year, turn people away who do not have a reservation or better yet just stay closed if you are that short staffed. This restaurant not only had terrible service but the food was bad too.
New Year's Eve night so we knew it would be a little crazy. Mike the server was great and made it a special night. The food was good except for the meat. Both were over cooked and no flavor. I would try again because of the rest of the meal, surroundings, and Mike thanks on a busy night.
Food was very good but we were disappointed with the slowness of the service.
Nice place for New Years Eve dinner! The short ribs were awesome!