Zaxby's - Morganton

The staff here is really friendly, and the food is consistently served quickly and hot. However, I noticed that a new employee at the front could use some improvement in social skills and training. One issue I encountered was that the food often sits in the window for a while, making it difficult for the front staff to retrieve it promptly. When you ask for your order, the new staff tends to list out names randomly, which doesn't help. It’s important for them to stay aware of what you’ve ordered and your ticket number at the front.

I visited the restaurant with my mother and we had a lovely experience. The chicken was delicate and delicious. My mother enjoyed her grilled chicken but mentioned that once you've tried one grilled chicken, you've tried them all (which isn't necessarily a bad thing). I thought the fries could use something extra; we dipped them in Zaxby’s sauce to make them more flavorful. Otherwise, they were quite bland on their own. The staff was friendly and the service was quick. Overall, it was a nice visit!

I had the Chicken Cobb Salad today with Honey Mustard Dressing, and I also bought one for my mother. She loved it! We finished everything! I highly recommend this salad because I’m sure you will love it too!