The Whetstone At The Hatchet Resort

I had a great experience at The Hatchet. The suite was very comfortable and fully equipped, including a jacuzzi, while still maintaining a traditional log cabin feel. The rooms were spacious and clean. The location is great, close to Grand Teton NP and with a beautiful meadow. I appreciated having two restaurants on site. The only issue was that the microwave was not working.

The restaurant is conveniently located near the Tetons, offering a beautiful view from the yard of some cabins. Additionally, it is close to Jenny Lake in Jackson Hole. The on-site restaurants serve delicious breakfast and dinner. The rooms are clean and reasonably priced. The restaurant is family-friendly, with a playground for kids and activities like corn hole and bonfires on the lawn.

I am reluctant to write a review because I want to keep this hidden gem all to myself. The place is clean, rustic, charming, and perfect! The view of the Tetons is a bonus. It is our favorite spot and truly captures the essence of the Tetons and Yellowstone. It is peaceful yet conveniently located. We adore it and hope it stays under the radar (please don't visit! lol)

We didn't stay overnight here, but we stopped for lunch while our motorcycle club was riding through Yellowstone. It was raining pretty hard, and we stopped for void and to get out of the rain and to see if we could wait out the storm.The food was ok, but the service was great. There were 14 of us, and they had enough tables open to seat us all and accommodate our wet gear from the rain. We really appreciated that.

I booked a trip for my parents to stay at the Hatchet Resort as they traveled through Yellowstone. My parents arrived on Sunday evening and as they entered their room there was rat. When my mother went to go speak to the manager, the manager did not care to help with the situation and told them he had no other rooms. My parents took matters into their on hands and my trapped the rat inside the bathroom and still no sense of urgency to resolve the issue from the manager. Then he said, the only options my parents had were 1) stay in a room that clearly had not been used in while and had septic/sewer backup issues (terrible smell) or 2) stay where the rat was (with no cleaning services done). Needless to say, they opted for option 1 and dealt with the septic/sewer issues on the first night. Consequently, they checked out first thing the next morning.Totally unacceptable how this was handled by management. If management would have handled this differently, I would be writing a different review. To make matters worse, the manager is unwilling to reimburse/credit the additional two nights even through my parents had to book another hotel. This matter has been elevated to my credit card fraud department for the two nights my parents are unable to stay.Would not recommend whatsoever.