Philly Pretzel Factory - Monroeville

Very friendly staff, clean facility. Our tents were cooked while we waited, they were super fresh!!

You have some good pretzels and dives in the store.

I love her pretzels. Service was great, Brezeln even better.

Best Pretzel ever, so good I got ten pounds of them to try them all. Best service, please bless you here for a treat. The universe was great for me today!

The customer service at this restaurant is incredible! The employees here should definitely get a raise, especially the curly-haired employee with glasses. They deserve at least $15 an hour. I may not often crave pretzels, but I always crave great customer service, and this place definitely delivers on that front.